Privacy Policy

Effective Date: August 06, 2025

At Doctastic (“we,” “us,” or “our”), we value your privacy and are dedicated to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website at www.doctastic.com or use our related services (collectively, the “Services”). Our Services allow users to browse doctor directories, view ratings, and enable healthcare providers to claim and manage their listings.

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Services. If you are using the Services on behalf of another person or organization, you confirm that you have the authority to accept this policy for them.

Note that some information related to health or demographics collected through our Services might qualify as protected health information under the Health Insurance Portability and Accountability Act (HIPAA). We handle such data with appropriate care where applicable.

Information We Collect

The type of information we gather depends on how you interact with our Services. We collect data directly from you, automatically through your use of the site, and from third parties like healthcare providers.

Personal Information You Provide

• Contact details, such as your name, email address, phone number, and mailing address.
• Account information, including username, password, and profile details.
• For healthcare providers: Professional credentials, location, and listing-related data when claiming or updating a profile.
• User-generated content, like ratings, reviews, or communications submitted via the site.

Automatically Collected Information

We log visitor activity for internal purposes, including:

• Device and usage data: IP address, browser type, operating system, pages viewed, time spent on pages, and navigation patterns.
• Cookies and similar technologies: See the “Cookies and Tracking Technologies” section below for details.

We do not sell any of your personal information.

Information from Third Parties

We may receive data from healthcare providers (e.g., verification details for claimed listings) or analytics partners to enhance our Services.

How We Use Your Information

We use the collected data to:

• Provide and maintain our Services, such as displaying doctor listings, processing claims, and showing ratings.
• Improve user experience by analyzing trends and personalizing content.
• Communicate with you, including sending confirmations, updates, or responses to inquiries.
• Ensure security, prevent fraud, and comply with legal requirements.
• Conduct internal research and analytics to better understand user behavior.

How We Share Your Information

We share your data only when necessary and with your consent where required. This includes:

• Service providers: Third parties that help us operate the site, such as hosting companies, payment processors (if applicable), and analytics tools. These providers are contractually obligated to protect your data.
• Legal purposes: To respond to subpoenas, court orders, or other legal processes; to protect our rights, safety, or property; or in connection with a business transaction like a merger or acquisition.
• Aggregated or anonymized data: We may share non-personal, aggregated insights for research or marketing without identifying individuals.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tools to enhance functionality and gather insights. These technologies help us:

• Remember your preferences and keep you logged in.
• Analyze site performance and user interactions.
• Deliver targeted ads based on your browsing history.

Types of Cookies

• Essential Cookies: Required for core site functions, like session management.
• Analytics Cookies: Track usage patterns, such as page views and click behavior, often via tools like Google Analytics (subject to their privacy policies).
• Advertising Cookies: Enable personalized ads from us or third-party networks, which may track your activity across sites.

You can manage cookies through your browser settings, though disabling them might limit site features. We do not currently honor “Do Not Track” signals due to varying browser implementations and lack of a universal standard. For more on Do Not Track, visit resources like www.allaboutdnt.com.

Third-party advertisers may place cookies to show relevant ads and collect anonymized data about your online activities over time and across websites.

Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Opt out of certain data processing, including targeted advertising or the use of sensitive information.
• Request restrictions on sharing or appeal denials of your requests.

To exercise these rights, contact us at privacy@doctastic.com. We will respond within a reasonable timeframe, as required by law. If you have an account, you can also update some information directly in your dashboard.

Data Security

We implement reasonable security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, so we cannot guarantee absolute protection.

Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. After that, we securely delete or anonymize it.

Children’s Privacy

Our Services are not designed for children under 13 years old. We do not knowingly collect data from them. If we learn of such collection, we will delete it promptly.

International Data Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S., where privacy laws may differ. By using our Services, you consent to this transfer.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will post the revised version on our website with an updated effective date. Significant changes will be highlighted, and your continued use of the Services after updates indicates acceptance.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please email us at privacy@doctastic.com.